If you need to reschedule or cancel your appointment, please provide at least 24 hours’ notice for acupuncture appointments and 48 hours’ notice for facial acupuncture and microneedling appointments via text, email, or voicemail at 914-228-7829 or hello@sgacupuncture.com

Appointments cancelled or rescheduled with less than the required notice will be charged the full cost of the scheduled service, so please plan accordingly.

No-shows will automatically be charged the full amount of the service to the card on file.

If you are going to be late, please text 914-228-7829, and Stephanie will try to accommodate you.

Arrivals more than 10 minutes late will need to be rescheduled and will be charged the full cost of the missed appointment. Depending on how late you arrive and your particular case, it may be possible to provide an abridged session. This will be determined at Stephanie’s discretion.

For your convenience Stephanie accepts payment via cash, credit + debit cards, as well as Health Savings Account (HSA) / Flexible Spending Account (FSA) cards. 

Payment in-full is required at the time of service. A credit card number is required to book, but you can pay by any method at the time of your appointment. 

You are responsible for payment of your treatment in-full at the time of service via cash or credit. Please ask if you’d like Stephanie to provide you with a coded invoice ("superbill") for you to send to your insurance company for potential reimbursement of the acupuncture treatment fee as an out-of-network benefit. Acupuncture is considered a covered expense for flexible healthcare spending accounts including FSAs and HSAs. Stephanie is not in-network with any insurance company.

Wear something comfortable and easy to move in. You won’t need anything special for your treatment. If you need to change or uncover an area for treatment, towels are provided for draping, and our warm treatment table will keep you comfortable.